6
min read
August 29, 2025
Lead Scoring: Best Practices to Boost Conversions
Discover lead scoring models and tips to prioritize high-intent leads, align sales and marketing, and improve ad campaign ROI.
If you're struggling with high costs per click, poor ad positions, and disappointing Google Ads performance despite your best efforts, the culprit is likely sitting right under your nose: a low Quality Score.
Quality Score is Google's 1-10 rating system that determines how relevant and useful your ads are to searchers. When it drops, you're essentially being penalized with higher costs and worse placements, making every click more expensive and every conversion harder to achieve. We have seen this many times across hundreds of B2B campaigns - businesses paying up to 400% more per click than their competitors simply because they haven't optimized this crucial metric.
But here's what many advertisers don't realize: Quality Score problems are entirely solvable, often within weeks. Learning how to improve Quality Score is essential for managing Google Ads successfully. Based on our experience managing Google Ads for service-based businesses across Dubai and the UAE, we've identified the exact strategies that can dramatically improve your scores and slash your advertising costs.
Here's what a low Quality Score really means:
But here's the good news: Quality Score problems are entirely solvable. From our data analyzing B2B campaigns, we've identified the exact strategies that can dramatically improve your scores - often within weeks.
Quality Score isn't just one metric - it's built on three core components that Google evaluates continuously:
This measures how closely your ad copy matches the search intent behind your keywords. From our experience, this is often the easiest component to fix quickly, yet many advertisers overlook it entirely.
The Problem: Your ad copy is too generic or doesn't include your target keywords.
The Solution: Ensure your primary keyword appears in your headline and description. If you're targeting "B2B lead generation services," your ad should specifically mention those exact terms rather than vague phrases like "marketing solutions."
Google predicts how likely users are to click your ad based on historical performance and relevance signals. We have seen this many times - accounts with poor historical CTR struggle to improve their Quality Scores even after making other optimizations.
The Problem: Your ads aren't compelling enough to generate clicks, or you're targeting overly broad keywords.
The Solution: Write more specific, benefit-focused ad copy and target more precise keywords that match user intent.
This evaluates how relevant and useful your landing page is to users who click your ad. Many clients want to send all traffic to their homepage, but our data shows this approach consistently produces lower Quality Scores.
The Problem: Misaligned landing pages that don't match the ad's promise or provide a poor user experience.
The Solution: Create dedicated landing pages that directly address the search query and ad copy.
Before making changes, you need to see where you stand. In your Google Ads account:
Pro Tip: Focus on your highest-volume, most important keywords first. Improving Quality Score for a keyword that gets 1,000 impressions monthly has much more impact than fixing one with 50 impressions.
This is where you can see results fastest. Based on our experience optimizing campaigns for service-based businesses, here's what works:
Create Tightly Themed Ad Groups Instead of cramming 20+ keywords into one ad group, we tend to use smaller, more focused groups of 5-10 closely related keywords. This allows for much more relevant ad copy.
Mirror Your Keywords in Headlines Your primary keyword should appear in Headline 1. If targeting "Google Ads management Dubai," your headline should be something like "Expert Google Ads Management in Dubai."
Write Multiple Ad Variations Use all 15 headline and 4 description slots in Responsive Search Ads. Include different angles—benefits, features, urgency, and social proof.
We've analyzed thousands of ads and found these elements consistently drive higher CTRs:
Specific Value Propositions - Instead of "Best Marketing Services," try "Generate 3x More B2B Leads in 90 Days."
Local Relevance (for location-based businesses) - Including location terms like "Dubai" or "UAE" in ad copy significantly improves CTR for local searches.
Call-to-Action Optimization - Use action-oriented language: "Get Your Free Audit," "Start Generating Leads Today," "Book Your Strategy Call."
Dynamic Keyword Insertion - Use {KeyWord:Default Text} to automatically insert the user's search term into your ad, making it appear more relevant.
Landing page problems are the most complex but offer the biggest impact. Some cases showed dramatic Quality Score improvements—from 3 to 8—simply by fixing landing page issues.
Message Match - Your landing page headline should mirror your ad headline. If your ad promises "Free Google Ads Audit," your landing page should immediately deliver on that promise.
Page Speed Optimization - Pages loading in under 3 seconds perform significantly better. Use Google's PageSpeed Insights to identify and fix speed issues.
Mobile Optimization - With mobile traffic dominating, ensure your pages are mobile-responsive and load quickly on all devices.
Clear Navigation Google's recent updates heavily penalize pages that mislead users or make it difficult to find what they're looking for.
Reduce Bounce Rate Elements:
Once you've addressed the basics, these advanced strategies can push your scores even higher:
Negative Keywords Management - Regularly review your search terms report and add irrelevant queries as negative keywords. This prevents your ads from showing for unrelated searches, which would lower your CTR.
Ad Schedule Optimization - Analyze when your ads perform best and adjust your schedule accordingly. Showing ads only during high-performing hours can improve overall CTR.
Audience Layering - Add audience targeting to your campaigns to show ads to more qualified users who are more likely to click and convert.
Competitive Analysis - Monitor your competitors' ad copy and identify what makes their ads compelling. Adapt successful elements to your own campaigns.
This seems counterintuitive but happens more often than you'd think. The issue is usually poor landing page experience or ad copy that doesn't clearly communicate your brand value.
Solution: Create dedicated brand campaigns with specific ad copy highlighting your unique value proposition and send traffic to an optimized brand landing page.
Quality Score updates can take time—typically 1-2 weeks for significant data accumulation. However, if scores remain low after a month, you may need to:
This is especially painful because it affects your most important traffic. The solution often requires more aggressive action:
Week 1: Foundation Setup
Week 2: Landing Page Optimization
Week 3: Advanced Optimization
Week 4: Monitor and Refine
Based on our data from B2B campaigns, here's what realistic Quality Score improvement looks like:
Realistic Score Improvements:
A: No, higher bids don't directly improve Quality Score. However, higher bids can lead to better ad positions, which may result in higher CTR and indirectly improve your Expected CTR component over time.
A: Not immediately. First, try the optimization strategies outlined above. If a keyword remains at 1-3 after 30 days of optimization and generates significant costs without conversions, then consider pausing or deleting it.
A: Weekly monitoring is sufficient for most accounts. Quality Scores don't change daily, and obsessive checking can lead to over-optimization. Focus on making meaningful changes and allowing time for data to accumulate.
A: Quality Scores are specific to Search campaigns. However, the underlying principles—relevance, user experience, and engagement—still matter for all campaign types, including Performance Max.
A: It can, but it's not optimal. The most successful approach is creating landing pages that speak directly to specific keyword groups or search intents. This provides better user experience and typically results in higher Quality Scores.
A: Google doesn't publish official minimums, but keywords with Quality Scores of 1 or 2 may have severely limited or no impressions. We recommend maintaining scores of 5 or higher for consistent ad delivery.
A: Broad match can be problematic for Quality Score because it may trigger irrelevant searches, lowering your CTR. Use broad match strategically with robust negative keyword lists, or stick to phrase and exact match for better control.
A: No, Quality Score history is retained. However, creating entirely new ads or keywords does start fresh, which can be beneficial if historical performance has been consistently poor.
A: Quality Scores are calculated relative to other advertisers bidding on the same keywords over the past 90 days. If competitors improve their ads and landing pages, your relative score might decrease even if your actual performance stays the same.
A: While Quality Score itself isn't a direct input to Smart Bidding algorithms, the underlying quality signals (relevance, user experience) that determine Quality Score do influence Smart Bidding performance. Higher quality ads generally perform better with automated bidding strategies.